Emergency Coolroom Hire: What to Do When Your Commercial Fridge Breaks Down

In short

If your commercial fridge breaks down, call a 24/7 emergency coolroom hire service immediately, transfer perishable stock to any available cold storage, and document the incident for insurance. A mobile coolroom can usually be delivered same-day to protect your stock.

Act fast to protect your stock

When commercial refrigeration fails, every hour counts. According to the NSW Food Authority, food stored above 5°C for more than 4 hours may be unsafe and should be discarded. Acting quickly can save thousands of dollars in stock.

Step-by-step: what to do

1. Call our 24/7 emergency line on 07 5550 1999 — we'll dispatch a mobile coolroom or freezer.
2. Move perishable stock to any working fridge, freezer or esky with ice immediately.
3. Keep the fridge doors closed to retain residual cold for as long as possible.
4. Document the breakdown — photos and timestamps help with insurance claims.
5. Contact your refrigeration technician to arrange repairs.
6. Take delivery of the mobile coolroom and transfer stock once it's cold.

How fast can emergency delivery happen?

On the Gold Coast, we can often deliver an emergency coolroom within hours — particularly in central suburbs like Southport, Surfers Paradise and Broadbeach. Our 24/7 response line means you can reach us any time, day or night.

Coolroom or freezer?

We can provide either, depending on what failed:

• Coolroom (+2°C to +8°C) for chilled food and drinks
• Freezer (-18°C to -22°C) for frozen stock and ice

Keeping your business trading

A mobile coolroom lets you keep serving customers while your permanent refrigeration is repaired. For restaurants, cafés, supermarkets and aged care facilities, this can mean the difference between closing for days and continuing to trade.

Call our emergency line now or request emergency hire.

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